A powerful multichannel contact centre solution powered by Avaya OneCloud, that offers customer management and contact centre resource alignment on a single platform
Equipped with powerful features that enable
Routing and resource prioritization
Put your most appropriate support resources to manage critical communication and escalations.
CRM & Ticketing Tool
To help enterprises better manage relations and cases throughout the customer journey
Integrated Help Desk
Powerful ticket support system to take your customer satisfaction numbers higher than ever.